Articles & Case Studies

Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.

The Gift of Resetting and New Beginnings

By cayuga Mar 31, 2020

No doubt that today's situation brings a lot of anxiety and uncertainty, but if we are able to take a more holistic ...

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Juliette Gust

Reduce restaurant theft with better onboarding and reporting practices

By Juliette Gust Feb 25, 2020

These restaurant fraud prevention techniques, if properly and consistently implemented, can be most effective in ...

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Peter Van Allen

8 Reasons Why Hotels Should Offer Valet Parking

By Peter Van Allen Apr 30, 2019

Would you like to transform your hotel’s parking to become a highly profitable part of your hotel that attracts ...

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Is Your Hotel Sales Training a Train Wreck?

By cayuga Jun 30, 2018

Hotel sales training must be seen as an investment and not an expense. Done properly it can increase the revenue that ...

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Take Your Guest Reservations Back Offline

By cayuga Mar 30, 2018

How can we as hoteliers drive more guests to book direct which is our most profitable booking channel? The relationship ...

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Brush & Co. Lodging Notes and Random Thoughts – March 2018

By cayuga Mar 5, 2018

Hospitality consultant Scott Brush presents his monthly industry update. Find the latest on hotel business trends, hot ...

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