All Consultants / Stephanie Smith
Stephanie Smith
Hotel Digital Marketing & Social Media
Helping hotels drive incremental exposure and revenue to their website and online channels through digital marketing / advertising. Specializing in new hotels and conversions.
Key Consulting Services
- Digital Marketing
- Search Engine Optimization
- Website Audits
- Online Advertising
- Social Media
Expertise
Cogwheel Marketing is a hotel internet marketing company focused on increasing online revenue and exposure for hotels by connecting the "cogs" for a comprehensive approach. The expertise extends to branded hotels, where they can maximize the brand offerings of Marriott, Hilton and IHG, then add strategies to drive specific segments for that hotel. The various cogs include: content, search engine optimization, local listings, social media, competitive analysis, images, OTA audit and reporting including channel mix analysis. The other digital focus is assisting new hotels that are in development to ramp up or going through a conversion or major renovation. Additional cogs for new openings are: paid marketing, press release, photo shoot and UNAP (URL, Name, Address, Phone) consistency. With proper direction, a hotel can gain online visibility faster.
Background
- Stephanie Sparks Smith was the VP of eCommerce and Technology at a large management company with over 100 hotels for 5 years, overseeing a team of digital marketers plus project management of IT and infrastructure. She led the team in PR initiatives, reputation management, customized reporting and using paid marketing to drive incremental revenue to a tune of $1.25 million in expenses to drive website revenue of $72M+ yearly. She refined the process for opening hotels from an ecommerce standpoint, opening over 40 hotels. Prior to that, she was Director of Client Services and Internet Marketing of a hospitality focused digital agency specializing in website development and search engine optimization. Her operations background is in Food and Beverage and Catering with Hyatt Hotels. She was primarily based in Dallas, but was also given assignments in Orange County, CA and Philadelphia, PA.
Testimonial
Stephanie Smith and her Cogwheel Marketing team are AMAZING! Their knowledge and expertise in hotel digital marketing is second to none. That, coupled with their proactive, overdeliver approach and incredible responsiveness make them my one and only digital marketing agency partner. Plus, Stephanie is just plain fun to work with. I highly recommend!!
– Mauri Berry, Vice President Digital Strategy at Remington Hotels
Professional & Other
Industry Associations
Stephanie's Latest Articles & Case Studies
Cayuga Hospitality Consultants Panel: Rethinking Technology
By Stephanie Smith Jan 19, 2023
In November 2022, Cayuga Hospitality Consultants led a panel about rethinking technology. Stephanie Smith, Partner at Cayuga Hospitality Consultants and CEO of...
Hotel Strategies to Target Drive Market Post Pandemic
By Stephanie Smith Jan 19, 2023
With hopes of transient drive market visiting hotels first, it is time to get creative to stimulate travelers that have been stuck at home.
Five Consultants from Cayuga Hospitality Speaking at Lodging Stream
By Stephanie Smith, Susan Barry, Jim Lopolito & Robert Gary Dodds Jan 19, 2023
The Lodging Stream Conference is the first virtual hospitality conference of its kind to come out of the Covid-19 pandemic. On April...