Articles & Case Studies

Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.

Chuck Kelley

Leadership & Legacy: How Will You Be Remembered?

By Chuck Kelley May 16, 2020

We all crave good leadership and/or want to be that “person”. Especially in times of crisis when chaos seems to be ...

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Chuck Kelley

Crisis Management for Pandemic, Hurricane or Terrorist Threat

By Chuck Kelley May 9, 2020

What Makes for Successful Crisis Management? Whether you are responding to a potential pandemic, a natural catastrophe ...

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Stephanie Smith

Hotel Strategies to Target Drive Market Post Pandemic

By Stephanie Smith May 9, 2020

With hopes of transient drive market visiting hotels first, it is time to get creative to stimulate travelers that have ...

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Kevin Doyle

Managing the Risk of Fraud During COVID-19

By Kevin Doyle Apr 21, 2020

When I decided to write this article, I picked up my laptop and headed to a neighborhood café to start my ...

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Alan Someck

10 Ways Restaurants Can Survive and Thrive through the Pandemic

By Alan Someck Apr 21, 2020

The restaurant industry is not dead.  It just became a temporary tragic victim within a global traumatic condition ...

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What Will the Travel Recovery Look Like after COVID-19? 4 Things to Know

By Peter Yesawich Apr 17, 2020

When, and how quickly, people get back to vacationing and traveling on a regular basis will most likely be determined ...

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