Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
Responsible Growth, From An Operators Perspective
Over the years and in various roles I found myself in serious disagreements with a brand’s development and ...
OS&E Design Takes Center Stage, Successful Brands Don’t Let it Become an Afterthought
Imagine a hotel is a doll house. Go ahead. Pick it up, shake it around and turn it upside down. What ...
Successful Bar Operations – Lessons Learned the Hard Way
A story about firing a bartender who was great for profits, but not at following policies. Back in the day, when ...
5 Ways to Combat Hotel Fraud
Nearly $4,000,000,000,000 (trillion) dollars were lost from businesses around the world due to fraud in 2016. The ...
How to Avoid Lost Hotel Revenue After a Disaster
Disasters are inevitable. So, do you know what reports you will need to determine lost revenue after a disaster? From ...
Hotel Owner Vs. Debt Service, How To Prepare for the Downturn
A hotel Owner faces many obstacles as revenues decline. As the economy slows and new supply enters the market, cash ...
