Articles & Case Studies

Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.

David Salcfas

One Door Closes Another Door Opens

By David Salcfas Sep 15, 2021

But all to often there is a long hallway in between for the “hotel world”… Where it all Began One never ...

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The Hospitality Employee Conundrum and How to Adapt

By cayuga Aug 18, 2021

As we come out of the pandemic, the conundrum of finding and retaining hotel employees has reached new levels. Prior to ...

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The Tale of Two Hotels in COVID Times

By Chuck Kelley Aug 16, 2021

Many of us are starting to get back on the road and experience travel again while trying to figure out the ...

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Hotel Fraud Training: The Good, The Bad and The Ugly

By Kevin Doyle Jul 26, 2021

In the mid-sixties the movie ®The Good, the Bad and the Ugly starring Clint Eastwood was released. The movie is about ...

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Independent Hotels Can Leverage Factors That Influence Hotel Decisions to Steal Market Share

By cayuga Jul 16, 2021

The top factors influencing a guest’s choice in hotel  accommodation according to STR Research in May 2021 ...

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Cara Federici

To Deflag, Or Not to Deflag. That is the Question

By Cara Federici Jun 28, 2021

As the lights begin to brighten on a dimmed world of the post-COVID era, the hospitality and tourism sectors have ...

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