Articles & Case Studies

Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.

David Salcfas

How to Lead “Undercover Boss” Style in Today’s Hospitality Industry

By David Salcfas Jun 1, 2021

“The First Thirty Days” There is a lot of movement in hospitality leadership positions today. You need to seize the ...

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Sean Skellie

2021 COVID-19 Pandemic Impact Update for the Hospitality Industry by Grey Hospitality

By Sean Skellie May 18, 2021

Remember this grim tale…. The lodging industry is estimated to report a 50 percent, nearly $125 billion-dollar loss ...

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COVID-19 Forces Hotel Revenue Management To Evolve: Breaking Down Silos And Maximizing Profits

By cayuga Apr 30, 2021

Each economic crisis, in 1990, 2009 and now 2020, has forced changed in the hotel revenue management discipline. The ...

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Thomas Cleary

Impact on Workers’ Compensation in Hospitality Due to Covid-19

By Thomas Cleary Apr 30, 2021

Hospitality businesses need to understand how claims under Covid-19 will impact their business and their peer group.  ...

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Haydn Kramer

Swashbuckling Hotel Sales: Stand and Deliver, or Perish

By Haydn Kramer Apr 26, 2021

Harsh words, Matey. Yet, as a Hotel Sales Professional, best to heed them. Beyond the ravages of a global pandemic, is ...

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Stacy Moore

Time to Evaluate your Restaurant Takeout Revenue?

By Stacy Moore Apr 25, 2021

The idea of putting idle kitchens to better use is not a new one. People have been sharing their kitchens in ...

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