cayuga

cayuga

Is Your Hotel Sales Training a Train Wreck?

By cayuga Jun 30, 2018

Hotel sales training must be seen as an investment and not an expense. Done properly it can increase the revenue that ...

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cayuga

Take Your Guest Reservations Back Offline

By cayuga Mar 30, 2018

How can we as hoteliers drive more guests to book direct which is our most profitable booking channel? The relationship ...

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cayuga

Brush & Co. Lodging Notes and Random Thoughts – March 2018

By cayuga Mar 5, 2018

Hospitality consultant Scott Brush presents his monthly industry update. Find the latest on hotel business trends, hot ...

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cayuga

Hospitality CapEx Math 101 – Useful Life

By cayuga Aug 16, 2017

Understanding how useful life affects hospitality property CapEx costs and decisions will help owners achieve highest ...

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cayuga

The Relationship Between LEED Hotel Design and Guest Satisfaction

By cayuga Aug 8, 2017

The goal of this paper is to highlight those actions that can change the experience of the customer during their stay ...

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cayuga

Hotel Management Agreements – Agency Relationships

By cayuga May 31, 2017

Owners and management companies have a very murky legal environment where hotel management agreements are accompanied ...

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