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Is Your Hotel Sales Training a Train Wreck?
Hotel sales training must be seen as an investment and not an expense. Done properly it can increase the revenue that ...
Take Your Guest Reservations Back Offline
How can we as hoteliers drive more guests to book direct which is our most profitable booking channel? The relationship ...
Brush & Co. Lodging Notes and Random Thoughts – March 2018
Hospitality consultant Scott Brush presents his monthly industry update. Find the latest on hotel business trends, hot ...
Hospitality CapEx Math 101 – Useful Life
Understanding how useful life affects hospitality property CapEx costs and decisions will help owners achieve highest ...
The Relationship Between LEED Hotel Design and Guest Satisfaction
The goal of this paper is to highlight those actions that can change the experience of the customer during their stay ...
Hotel Management Agreements – Agency Relationships
Owners and management companies have a very murky legal environment where hotel management agreements are accompanied ...