Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
Should the Mix of OTA Room Nights Be…?
OTA's may in fact have an effect on EBITDA, but how much might it cost to replace foregone OTA room nights with non-OTA ...
Cayuga Hospitality Consultants Announces Custom Solutions Division
Cayuga Custom Solutions for the Hospitality Industry has been developed to meet the need for assistance in managing ...
Service, Profit or Both? It’s All About the Balance
Hotel service excellence is an integral part of your success and it can be the differentiating factor. The point is ...
Death of A Hotel Salesman: A tale of our times…
The current state of affairs in the hotel sales world, and specifically the DOSM, is bad, and in jeopardy of relevance. ...
OTA Value: It Depends on How You Play the Game!
When the OTAs, hotel managers and asset owners focus on growing total market and/or specific destination demand, long ...
The Four-Pillar Imperative of Hotel Positioning
Your positioning should be reflected in everything you say and do, your service standards, enhancements, resource ...
